These terms and conditions govern your use of the Autoex Auction website and app. They cover registration, bidding, security deposits, payment, inspection, delivery and pickup for vehicle auctions. Autoex Auction acts as an intermediary between sellers and bidders, and vehicles are sold as is and in their location. Please review these general terms and the specific terms of each vehicle, and inspect the vehicle before you place a bid. Using the website or app means you accept these terms, which may be updated from time to time.
Introduction
Welcome to AUTOEX AUCTIONS ORGANIZATION AND MANAGEMENT – L.L.C – S.P.C. Your engagement with the Autoex Auction website implies your acknowledgment and acceptance of the terms and conditions set forth herein. This includes all terms and conditions governing the purchase and sale of vehicles through the site.
All auctioned vehicles are supplied by the First Party (the vendor or seller) and not by Autoex Auction. By using the Autoex Auction website or its electronic applications, you are participating in vehicle sales facilitated through the platform. All related terms, guarantees, or commitments pertaining to such transactions are strictly established between you and the First Party (vendor or seller).
You agree that Autoex Auction is not legally responsible for any loss, damage, whether tangible or intangible, or any claims of any kind resulting from any of these transactions taking place on its website. This due to Autoex Auction being a mere intermediary in facilitating the service through its platform.
Definitions
Autoex Auction: AUTOEX AUCTIONS ORGANIZATION AND MANAGEMENT – L.L.C – S.P.C
Personal Data: Refers to any information or data concerning the bidder personally. This encompasses details like their name, nationality, gender, age, job title, address, contact number, email, credit card information, financial data, purchase history, past auction participations, and any other data not available to the public in any way whatsoever. This information can be verbally shared, gathered through offline forms, or collected via the website.
Auction Service: This denotes the action of accessing the electronic application or website to view auctioned vehicles and place bids thereon.
Auctioned Vehicle: Refers to the motor vehicles listed for sale and bidding on the Autoex Auction website or application.
Buyer/Second Party/Customer: This term identifies the individual who has placed the highest bid on a listed vehicle and consequently won the auction.
Bidder: Describes anyone intending to buy any of the auctioned vehicles displayed on the Autoex Auction website or application.
Seller/First Party/Supplier: Refers to the Owner, judgment creditor, representatives thereof, or any governmental, semi-governmental, and/or all kinds of private entities that have vehicles listed on the Autoex Auction website or application.
Third Party: refers to Autoex Auction role and scope of responsibility as a intermediary in the sales transaction between the seller and the buyer, without any obligation or liability towards them, and with no involvement in any unlawful actions that may be carried out by any auction participant.
Vehicle: means a motor vehicle, including a car, motorcycle, truck, bus, or other road vehicle offered for auction on the Autoex Auction website or application.
Registration
A- Membership registration on the site is exclusive to individuals above 21 years old. Autoex Auction reserves the right to terminate the accounts of members below 21, while adhering to financial settlement upon account closure.
B- When registering on the site or app, users acknowledge the correctness of all submitted data, including personal details, assume full responsibility therefor, and acknowledge that its free from errors or ambiguity.
C- Prospective buyers desiring to buy vehicles from our website or application shall register their data, and choose a unique username and password to access the services of the website or app. Should they forget or decide to change their password, only the bidder has the right to log-in to their account on website or app to retrieve an alternative password.
D- No member is allowed to maintain two active accounts simultaneously for whatever reason. Autoex Auction may suspend both account or terminate one of them, while ensuring all account-related financial matters are settled before its closure.
E- Members bear full responsibility for all actions under their account, and they are prohibited from sharing their credentials with any other person. Users/Members shall immediately notify Autoex Auction of any unauthorized usage to the username or password or any similar breaches.
F- In all cases, Autoex Auction disclaims any liability and will not assume responsibility for any direct or indirect losses or damages resulting from the disclosure of a users credentials.
G- Members acknowledge to indemnify Autoex Auction for any improper, unauthorized or illegal use carried out through their account, whether by themselves or any other person who gains access to the account via the website or the electronic application, using their username and password.
H- Users are prohibited from registering or bidding under fictitious or false identities or on behalf of someone barred from placing bids on auctioned vehicles.
I- Users/members acknowledge their agreement to periodically update their registration information to maintain its accuracy, precision, currency, and completeness.
J- If a member/user submits incorrect, inaccurate, outdated, or incomplete information, or if Autoex Auction suspects that the Member/User deliberately submitted incorrect or false information, Autoex Auction may suspend or terminate the account, while adhering to settling all account-related financial matters before its closure.
K- Any individual whose membership with Autoex Auction is terminated is barred from using the site.
General Terms and Conditions
1- Any ambiguities or misunderstandings in the regulations shall not be construed in a manner detrimental to the any party’s interest.
2- Users/Members agree to individual terms related to each auctioned vehicle, which shall be considered as complementary and integral to the general terms and conditions governing parties’ relationship.
3- The bidding and sale process is final and irrevocable. Therefore, Bidders are required to exercise due diligence by thoroughly inspecting the auctioned vehicle and conducting a comprehensive examination to eliminate ignorance, prior to placing bids. They shall also verify the condition of the auctioned vehicle intended for bidding, including its specifications, current state, and present location.
4- Autoex Auction Company may postpone the auction in the event of a technical issue beyond control occurring on the electronic website or application, until such technical malfunction is rectified.
5- Autoex Auction shall not be legally responsible for any technical or technological issues during the bidding process, whether on the electronic website or the application. Users/Members are not entitled to file any claims from Autoex Auction for losses sustained due to technical or technological issues during the bidding process.
6- Auction time can extend in case a last-minute bid was placed, to provide an opportunity for the remaining bidders to place their bids. Also, the auction time may be extended during prayer times. Autoex Auction reserves the right to extend or postpone the auction as it deems appropriate.
7- Electronic bids placed through electronic platforms or application are considered binding and irrevocable.
8- Users/Members are strictly prohibited from increasing the price or engaging in any activity, whether individually or in collaboration with other bidders, attempting to raise or reduce the selling price of the offered vehicle. No user is permitted to directly or indirectly bid on any vehicle that is put up for auction by the client with the intent to increase the selling price. “Self-dealing” is strictly prohibited. “Self-dealing” refers to activities performed by any individual or entity that buys or sells in an auction where the seller or buyer belongs to the same entity or entities of the former, where the intention of such dealings is to manipulate the auction process to create an unfair advantage, defect, or to impose an unjustified risk on Autoex Auction or others. In such cases, a fine of AED 5,000 (Five Thousand Emirati Dirhams) shall be imposed for each violation, and Autoex Auction reserves the right to close the account while adhering to the settlement of financial dues upon account closure.
9- The bidder acknowledges that the auction rules and regulations have been declared and communicated to them by Autoex Auction, and that they have been thoroughly acquainted with and comprehend them adequately. The bidder also acknowledges that they have reviewed all legal provisions and penalties pertaining to the conduct and outcomes of the auction and that they accept the consequences resulting from auction decisions, including actions, measures, expenses, fees, and commissions due. The bidder further acknowledges not to violate any laws, rights, or agreements related to any party involved.
10- These regulations and rules set forth in the Terms & Conditions herein shall govern the relationship between parties concerned with the electronic website or application. Nothing contained herein can be used as a proof or tangible evidence against Autoex Auction.
11- Autoex Auction may withdraw auctioned vehicles at any time and without prior notice, at any time it deems appropriate, or in accordance with the request of the vendor/seller.
12- The buyer may not make any modifications or repairs in the vehicle until after registering it in his name and actually receiving all the vehicle papers.
13- If, for any reason whatsoever, Autoex Auction finds it necessary, it shall, without prior notice, possess the full right to suspend or terminate any of the services provided by the website or the electronic application. It may also prohibit users/members from accessing the website or the application and/or remove any materials posted therein, and take any actions, whether electronic or legal, it deems suitable to prevent users from accessing the website. Autoex Auction has the right to remove inactivated or inactive accounts, when that needs to be done.
14- Autoex Auction has the right to change the service fees displayed on the website, either temporarily or permanently, without prior notification. This alteration can occur for promotional purposes, upon the introduction of new services, or for any other reason.
15- All auction transactions are in AED. Autoex Auction isn’t liable for losses from currency conversions or due to exchange value.
16- VAT, per the Federal Tax Authority Law (FTA) No. 8/2017 issued by the UAE government, will be added – where relevant – in an amount of 5% to the final auction price and all fees, such as without limitation (Administrative fees – late payment fees – receipt delay fees – storage fees – delivery or export fees). The application of the VAT to the final price falls under the supplier’s (seller) duties, not Autoex Auction in accordance with the Federal Tax Authority Law.
17- The timeframes stated in these Terms and Conditions, including the final approval period, payment deadline, and vehicle delivery period, are estimates and may be extended by Autoex Auction at its discretion whenever deemed necessary. Any such extension shall not constitute a breach of these Terms and Conditions. Autoex Auction shall notify the concerned bidder or buyer of any applicable extension where appropriate.
18- Vehicle sales are subject to the seller/ supplier’s approval and the final review and approval of Autoex Auction management. Winning an auction does not constitute final approval or confirmation of the vehicle sale. The final approval process may take up to fifteen (15) business days from the date the auction ends. Sales procedures might be cancelled or extended before or after the completion of an auction or ownership transfer.
19- A penalty of AED 5,000 applies for each bounced cheque. If a case proceeds to the UAE courts, the buyer will cover all fees incurred by Autoex Auction or the supplier.
20- Autoex Auction will not be held responsible for any system errors, missed bids, or any other technical difficulties that may occur as a result of using multiple devices to bid in the auction. By choosing to use multiple devices, the bidder acknowledges and accepts the risk of potential system inconsistencies or errors that may arise from such an approach.
21- Bids are exclusively recorded under the account holders name.
22- All auction vehicles are sold “as is”, without warranties from Autoex Auction regarding details, specifications, or information provided by the seller, for example without limitation, (Mileage accuracy – Warranties of Title – information in the attached inspection report – Vehicle condition – Model year – vehicle eligibility for exportation – hidden flaws, and so on). Bidders bear the sole responsibility to verify vehicle details, advertisements, and information before bidding.
23- In the event of any technical error resulting in a refund the amount to the customer, the customer is obligated to return the refunded amount to Autoex Auction. Failure to comply will entitle Autoex Auction to initiate legal proceedings and take any necessary legal actions against the customer.
24- The successful bidder acknowledges and agrees that they may be required to sign a record, acknowledgment, or minutes relating to the auction procedures and sale process, as may be requested by the relevant authorities. Any unjustified refusal to sign such documents shall be deemed a breach of the auction terms and conditions.
25- The Bidder shall, upon Autoex Auction’s request, disclose the source of funds used for any payment and provide satisfactory evidence of the fund trail, including but not limited to a deposit slip, withdrawal slip, transfer confirmation, bank statement, or any other supporting documents requested by Autoex Auction. Autoex Auction reserves the right, at its sole discretion, to reject any payment, cancel the sale, refuse to release the purchased assets, and/or report any suspicious transaction to the competent authorities if it is not satisfied with the legitimacy or source of the funds, or where the Buyer fails to provide the requested supporting documents.
26- The Bidder shall not deposit cash through Automated Teller Machines (ATMs). Cash payments shall only be made through teller counters at Mashreq Bank or through any other payment method approved by Autoex Auction from time to time.
27- The maximum total amount that a customer may deposit online is AED 100,000, whether using debit cards or credit cards, regardless of the number of cards used. The customer’s total online deposits shall not exceed this limit.
28- The validity period of the security cheque approved by the Company shall be three (3) years from the date of the cheque. The Customer shall renew and replace the security cheque before the expiry of such period by submitting a new security cheque to the Company. In the event of non-compliance, the Company shall have the right to suspend or withhold activation of the services until the replacement security cheque is received, without prejudice to any of the Company’s rights or the Customer’s obligations.
Limitation of Liability
A- Autoex Auction wont be held accountable for any special, incidental, direct, indirect, consequential damages or any potential loss of profits to the seller or buyer. This covers a broad spectrum of damages, including loss of profit and financial losses, regardless of their nature.
B- Autoex Auction acts as a platform and isn’t involved directly in contracts between buyers and sellers. Consequently, Autoex Auction, its employees, managers, or partners cannot be sued or held liable concerning vehicle details, specifications, or ownership issues.
Sanctions and Export Compliance
The Buyer represents, warrants, and undertakes that it shall not export, re-export, transfer, sell, supply, or otherwise make available, directly or indirectly, any asset purchased through the Company to any country, territory, person, or entity in violation of any applicable sanctions, export control laws, or trade restrictions. The Buyer shall be solely responsible for ensuring full compliance with all applicable sanctions, export control laws, and trade restrictions and shall indemnify and hold the Company, its affiliates, and the Seller harmless against any claims, liabilities, losses, penalties, fines, costs, or damages arising out of or in connection with any breach of this undertaking.
Amendments to the Terms and Conditions
Autoex Auction retains the right to modify the website or applications terms and conditions whenever they see fit. These changes take effect immediately upon posting on the website or application, without any need for prior notice to users/members.
Trademarks and Auction Data
A- Autoex Auction alone has the right to use all trademarks and logos, and it undertakes not to copy, modify, or distribute any content from the website, or violate, in any way and under any circumstance, terms of copyright materials or trademarks of the website or the electronic application.
B- Users are forbidden from recording, copying, storing, duplicating, reproducing, broadcasting, or exploiting any data or audio/video content or images related to the auction.
Harm to Autoex Auction
A- Users undertake to refrain from using any form of hacking tools or programs, such as Hackers, Robots, Spiders, Scrapers, etc., to access the website or app, for any reason whatsoever. Additionally, users undertake to comply with all provisions of laws pertaining to IT, indicated in Federal Decree Law No. 5 of 2012 on combating IT crimes and its amendments.
B- Users undertake to refrain from any activities that might negatively affect the infrastructure of the website or the app, hinder user access, or limit access to certain user categories in anyway whatsoever.
Guarantees
A- Autoex Auction offers no guarantees for any of the auctioned vehicles.
B- Autoex Auction holds no responsibility and provides no warranty for any statements, specifications, details, and/or information presented by the seller. This includes, but isn’t limited to:
– Milage accuracy.
– Warranties of title.
– The vehicles marketability or suitability for a specific purpose.
– Maintenance and service history of vehicles.
– Details within technical inspection reports of vehicles.
– Physical condition of vehicles.
– Production year of vehicles.
– Descriptions provided for vehicles.
– Existence or eligibility of manufacturer’s warranty.
– Adherence of vehicles to export standards.
– All acknowledgements and guarantees made by sellers or their agents.
C- It is the sole responsibility of the bidder/buyer to scrutinize all data, advertisements, and details concerning the auctioned vehicle before placing a bid.
Compensation
A- If a third party, seller, or buyer presents any claims related to an auctioned vehicle, regardless of whether Autoex Auction is directly involved, you commit to shielding Autoex Auction from any potential liabilities, losses, or damages, whether before or after the action. This applies even if a sold vehicle, post-auction, becomes the subject of any grievances or encumbrances.
B- You agree not to hold Autoex Auction accountable and to free it from any liabilities stemming from:
– Utilizing the electronic auction service.
– Breaching any terms, laws, or regulations.
– Infringing upon someone else’s rights.
– A seller/suppliers provision of misleading or incomplete data to Autoex Auction or any failure to unveil hidden defects in the auctioned vehicles.
C- You are agreeing to safeguard and shield Autoex Auction, including its board members and employees, from any claims, demands, losses, damages, costs, and legal fees arising from:
– Using the e-auction service.
– Breaching the terms, any governing laws, or regulations.
– Infringing upon another party’s rights.
– A sellers provision of false or incomplete details to Autoex Auction or their failure to disclose any concealed defects associated with the auctioned vehicle.
Auto Bidder Service
A- Steps to activate the automatic bidder:
– Select the vehicle you wish to place an automated bid on by clicking the automatic bidder symbol.
– Define the maximum limit you would like for the automatic bid.
B- Bidders bear full responsibility for their maximum bid amount and/or their choice to use the auto bidding function.
Refund & Return Policy
Winning bidders are obliged to settle the amounts due post-auction. They should be aware that they cannot reclaim any payments made if they fail to clear the remaining dues. Also, refunds are not granted in lieu of returning auction vehicles that they’ve won.
Notifications/Notices
A- For inquiries or complaints, contact us at complaints@autoexauction.com or create a ticket from our website or mobile app.
B- Notifications will be dispatched to the email address given during the account setup with Autoex Auction, or as later changed by the user within the service. If the user changes their email, they must inform Autoex Auction of this change by updating their account details or by creating a ticket from our website or mobile app.
Disclaimer
A- Users/Members acknowledge the internet’s inherent unreliability, insecurity, and susceptibility to disruptions. Autoex Auction cannot guarantee an uninterrupted service during the auction. Users recognize and absolve Emirates Auction from any service disruptions or any hindrance in accessing or using the bidding service.
B- While Autoex Auction is committed to personal data privacy, it isnt accountable for any data leaks due to breaches and attacks from cybercriminals. Any damage or loss of personal data, for any reason, doesn’t hold Autoex Auction liable.
C- Autoex Auction service, inclusive of all accessible content, materials, and information, is provided “as is” and “as available,” with all its faults and inconsistencies. To the fullest extent permissible by law, Autoex Auction renounces all warranties, whether implied or explicit, including but not confined to merchantability, fitness for a particular purpose, or non-infringement of laws.
D- Autoex Auction does not guarantee, under the terms and conditions herein, that all the statements indicating that the auction service, content or other materials provided through the service, including, but not limited to, any programs, products, or other materials belonging to external parties, are: (A) accurate, secure, continuously available, or error-free, or that such defects will be remedied, or (B) that they meet user-specific requirements. Furthermore, the Autoex Auction does not warrant and disclaims responsibility for the accuracy and reliability of the technical inspection reports and disclosures that can be obtained through the auction service.
E- Service users accept that any information, data, or materials procured via the auction service might have inaccuracies or be incomplete, whether provided by Autoex Auction or a third-party. Confirming the accuracy, completeness, and dependability of such information is solely the users responsibility.
F- All bidders are responsible for ensuring that their bids are placed in a timely manner, particularly during the closing moments of an auction, Autoex Auction does not accept responsibility for bids that are not placed or executed due to technical issues, internet connectivity problems, or any other unforeseen circumstances. It is the bidder’s responsibility to monitor the auction closely and submit their bids promptly. Bidders are encouraged to bid with sufficient time remaining to avoid any last-minute bidding challenges.
Inspection
A- Vehicles are inspected during regular working hours at the time outlined in the specific terms and conditions of each vehicle. The vehicle should not be moved during this time. The buyer is entirely responsible for verifying and inspecting the vehicles up for sale.
B- Exhibits are sold based on the “as is and in location” condition.
C- The buyer confirms they’ve inspected the vehicles for sale, ensuring they cant claim due diligence legally. All vehicles are sold after inspection in their current state without any warranty from Autoex Auction. The buyer cant refer any issues to Autoex Auction before, during, or after the auction as Autoex Auction only acts as a presenter and mediator in the sale. The buyer has a set period to inspect and verify the vehicles before bidding.
Security Deposit
1. A security deposit of 5% of the total value of the bidder’s active leading bids is required to participate in vehicle auctions on the Autoex Auction platform.
2. The required security deposit is calculated automatically based on the total value of all active auctions in which the bidder is currently the highest bidder.
3. If the bidder’s available deposit balance becomes insufficient due to an increase in bids or participation in additional auctions, the bidder must pay the additional amount required to maintain the 5% security deposit requirement.
4. The security deposit must be paid through the payment methods made available on the Autoex Auction website or application. The bidder’s account or bidding eligibility will be activated once the deposit payment has been successfully processed and credited to the bidder’s account.
5. The security deposit is separate from the vehicle purchase price and the applicable auction fees.
6. If the bidder does not win an auction, the applicable deposit amount shall be fully refundable upon the bidder’s request after the relevant auction has ended, subject to any outstanding obligations or violations under these Terms and Conditions.
7. If a bidder wins an auction, the security deposit shall be temporarily held and blocked until the winning bidder has paid the full vehicle purchase price and completed the required payment obligations. The security deposit shall remain separate from the vehicle purchase price and auction fees.
8. Winning an auction does not constitute final confirmation or approval of the vehicle sale. All vehicle sales are subject to the final review and approval of Autoex Auction management and the relevant seller/supplier.
9. If the winning bidder fails to complete the purchase or breaches the applicable auction obligations, Autoex Auction reserves the right to apply the penalties and remedies specified in these Terms and Conditions, including the forfeiture of the security deposit where applicable.
Security Deposit Refund
If you wish to request a refund of the security deposit, the refund process shall be initiated by the account holder through the Deposit Dashboard or by contacting Autoex Auction through the website or mobile application.
If the bidder does not win the relevant auction, the deposit amount paid shall be fully refundable upon the bidder’s request after the auction has ended, provided that the bidder has no outstanding obligations or violations under these Terms and Conditions.
If the bidder wins an auction, the security deposit shall remain temporarily held and blocked until the full vehicle purchase price has been paid. Following completion of the required payment obligations, the deposit shall be eligible for release or refund in accordance with the applicable settlement process and these Terms and Conditions.
Refunds shall be processed using the applicable payment method and subject to the payment provider’s processing procedures.
Payment
A- The payment process can be completed by deposit/bank transfer or by depositing a bank cheque, or through any other payment method made available or approved by Autoex Auction.
B- The security deposit can be used to settle financial claims if the deposit is paid by bank deposit or bank transfer.
C- If you do not pay within the period specified above, an administration fee of AED 105 will be charged for each day of late payment, and an administration fee of AED 105 will be charged for each day of late receipt.
D- All amounts due to customers at Autoex Auction Company shall be paid by means of a bank cheque issued by Autoex Auction, provided that the cheque is issued under the name of the account holder “beneficiary” only and no other.
E- The Bidder acknowledges and agrees that, in the event a Manager’s Cheque is submitted as a security deposit for participation in the auction, Autoex Auction shall have the right, at its sole discretion and without prior notice, to encash the cheque prior to its expiry date, in order to ensure the continued availability of the security deposit in the Bidder’s account on the auction platform. The Bidder shall have no right to object to such action or to request the return of the cheque unless a replacement security acceptable to Autoex Auction is provided.
Failure to Pay
Following final approval of the vehicle sale by Autoex Auction management and the relevant seller/supplier, the successful bidder must pay the full vehicle purchase price within forty-eight (48) hours from the date of receiving notification of such approval.
In the event that the bidder fails to settle the amounts due within the specified period, the sale will be cancelled, and a fine of 30% of the sale amount shall be imposed. Additionally, the security deposit may be confiscated in full, and all necessary legal actions, both criminal and civil, may be taken against the successful bidder.
Receipt and Shipping
Vehicles: The bidder awarded the auction must receive the vehicle within the specified period in accordance with the terms and conditions of each bid.
Following receipt of the full vehicle purchase price and completion of the required payment procedures, Autoex Auction shall arrange delivery of the vehicle within thirty (30) business days. This delivery period may be extended by Autoex Auction whenever deemed necessary in accordance with these Terms and Conditions.
In the event that the customer is not personally present to sign the receipt voucher at the specified location agreed upon to deliver the vehicle, the delivery request will be canceled and a storage fee of AED 105 will be applied to the vehicle for each storage day and the customer must submit a new delivery request at his own expense, and in the event that there is another person legally authorized to receive and sign under a legal power of attorney certified by the notary public, the customer must create a ticket from the website or the mobile app so that he can receive the vehicle on behalf of the buyer.
The buyer is responsible for all expenses, damage, and all other losses related to the vehicle after it is purchased, in the event that the vehicle is exported, the buyer is solely responsible for verifying that the vehicle meets all export requirements from the United Arab Emirates and ensuring all import requirements to the country to be exported to, prior to receiving the vehicle from the auction site. Your receipt of the vehicle to be exported entails you bear all responsibility for the export process. Autoex Auction is not the importer or exporter and is not responsible for providing the buyer with export or import documents, and in the event that the vehicle does not meet the export requirements, the buyer is solely responsible for all fees related to the return of the auction and any loss related to the resale of the vehicle.
The Buyer shall be contacted within forty-eight (48) hours by the logistics Department to confirm the delivery time slots available with Autoex Auction for delivery.
All transportation charges paid are provisional and based on the initial quotation and preliminary assessment. Any deviation from the originally assessed vehicle classification, including but not limited to size, weight, condition, location, accessibility, or recovery requirements, shall require a revised quotation, which may result in an increase or decrease in the final towing charges, subject to confirmation by the logistics Department.
The transportation request may be cancelled at the Autoex Auction’s discretion. In such cases, any amounts paid by the Buyer for transportation services shall be fully refunded, and the Buyer shall be required to arrange self-collection of the vehicle.
Any delivery date selected by the Buyer through the application is indicative only and does not constitute a confirmed booking. Delivery dates are subject to Autoex Auction’s operational availability and delivery of slot scheduling and may be amended accordingly.
The buyer bears the total costs of completing the export procedures and shipping costs, which are determined according to the place of display / vehicle, as follows:
– For light vehicles:
The costs of completing the export procedures for each vehicle are as follows:
500 AED if it is located in the Emirate of Dubai, to which 5% VAT is added, but if it is located outside the Emirate of Dubai, the fees for transporting the vehicle to Autoex Auction in the Emirate of Dubai are added, depending on the location of the vehicle.
200 AED fees for opening a traffic file for the buyer in the absence of a traffic file for him, so that Autoex Auction can transfer the vehicle in his name.
120 AED travel examination fee.
Shipping costs to the country of export are as follows:
If you have any questions regarding export procedures. Please browse our website or application, contact our customer service center or email us to answer all your inquiries.
– For heavy vehicles:
Please contact the Customer Service Center to find out the costs of completing the export procedures and the possibility of making a shipping company available by Autoex Auction in the absence of a shipping company to complete the export procedures for the vehicle.
The buyer bears all responsibility for the vehicle from the date of receiving it from the auction site, and Autoex Auction is not responsible for the vehicle from the date of receipt by the buyer from the auction site.
After receiving the vehicle by Autoex Auction, the buyer must maintain it in the condition in which he received it and place it inside a special parking lot in order to avoid being towed by the police as it is a vehicle without plates and is required for pending cases until its possession papers are issued by the seller.
Autoex Auction does not guarantee whether or not classic vehicles can be registered.
Autoex Auction assumes no responsibility for the vehicle that has been delivered to the buyer in the event that it is towed by the police while in his possession, and if it is towed while in the possession of the buyer, the buyer is fully and directly responsible for paying all fees due and resulting from the towing and storage of the vehicle.
Vehicle Auctions
A- The result of the auction shall be determined within two working days, if possible, unless otherwise stated in the terms and conditions of the vehicle from the time of the end of the auction. This initial auction result does not constitute final approval of the sale. The final approval process by Autoex Auction management and the relevant seller/supplier may take up to fifteen (15) business days from the date the auction ends.
B- A fixed auction fee of AED 300 plus 5% VAT shall apply to each vehicle successfully purchased through Autoex Auction, regardless of the vehicle’s sale value. The auction fee is charged separately from the vehicle purchase price and the security deposit.
C- In the event of any information or condition that is not clear in the terms and conditions of the vehicle, it is the bidder’s responsibility to communicate with customer service to see a clear written explanation of this information or condition.
D- Autoex Auction assumes no responsibility for the period of completion of the ownership documents issue, and the buyer has no right of recourse to Autoex Auction, and it does not bear any responsibility for the delay or inability to obtain the ownership documents.
E- Please note that the period referred to in the terms and conditions of the vehicle related to the termination of the vehicles papers is an approximate period, and Autoex Auction is not responsible for that period.
F- A specialized and independent inspection company approved by the competent government authorities in the United Arab Emirates conducts a technical examination of the condition of the vehicle, and only the seller or the applicant for implementation is responsible for any deficiency or failure resulting in the inspection company’s report, and the buyer must inspect the vehicle adequately and make sure that there is no discrepancy between its condition and the submitted inspection report.. Autoex Auction is an intermediary party only and is not obligated or responsible and does not guarantee or endorse the correctness of the information provided by the inspection company and contained in the technical inspection report of the vehicle.
G- With regard to vehicles, vehicle or miscellaneous goods sold by judicial order, please note that:
o All applications and procedures are subject to the approval or rejection of the court, and Autoex Auction is not responsible for the result of the applications submitted.
o Please note that the vehicle is registered under the name of the account holder used at Autoex Auction only unless there is a legal power of attorney certified by the notary public that gives the agent authority to register the vehicle in his name.
o Please note that at the request of Autoex Auction, in the event of a vehicle equal to or less than the amount of AED 2000, it will be sold as scrap.
H- Autoex Auction reserves the right to extend auctions in certain circumstances, such as insufficient bidding activity, technical issues or court’s order. This extension ensures fair competition and allows bidders a reasonable opportunity to participate.
Applicable law and jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Emirate of Abu Dhabi and the federal laws of the United Arab Emirates as the case may be in the Emirate of Abu Dhabi. Any dispute arising out of or relating to these terms and conditions shall be under the jurisdiction of the Dubai courts, to hear and decide on any action or proceeding, and to settle any disputes that may arise.
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